Chillicothe Mill Closure

Navigating Change with Clarity and Commitment

Pixelle Specialty Solutions has announced the planned closure of its mill in Chillicothe, Ohio. This difficult but necessary decision will allow Pixelle to strengthen its remaining operations and maintain its competitive position in the specialty paper market.

We understand the significant impact this closure will have on employees, families, and the Chillicothe community. This page serves as a central resource for updates, support, and information throughout the transition.


CEO Message: To the Chillicothe Community

Pixelle Specialty Solutions extends our deepest gratitude to the Chillicothe community. For decades, this community has been home to a dedicated workforce and a supportive network of families, businesses, and leaders.

The decision to close the Chillicothe mill was not made lightly. While we must transition away from operations in Chillicothe, we recognize and honor the generations of talent, innovation, and commitment that made this mill a vital part of the region's industrial legacy.

We are committed to ensuring a responsible closure and supporting our employees and their families as they move forward. Thank you, Chillicothe, for your partnership, resilience, and the pride you have shown in being part of Pixelle's story.

Sincerely,
Ross Bushnell
President & CEO


Press Release Announcement

Please read the full press release for Pixelle’s official announcement of the Chillicothe Mill closure along with comments from President & CEO Ross Bushnell.

April 15, 2025: Pixelle Specialty Solutions Announces Closure of Chillicothe Mill Decision focuses the business on critical specialty markets


Media Contact:

Amanda Peterson Martin
Director of Public Relations, GAVIN
apmartin@gavinadv.com


Mill Closure FAQs

  1. Why is Pixelle closing the Chillicothe Mill?

    The closure of the Chillicothe mill is a difficult but necessary decision due to unsustainable financial challenges at the Chillicothe location. The result will leave us with a business that is better positioned to ensure that we maintain our competitive position in the marketplace.

  2. When will the mill close?

    Operations will wind down in phases. The closure process is expected to be completed in the coming weeks. Both employees and customers have received notification with individual timelines to support a smooth transition.

  3. What support is available for employees?

    Pixelle is committed to supporting impacted employees with job placement services, access to our Employee Assistance Program (EAP), and other transition resources. Union-represented employees will receive updates through their leadership. For personalized support, employees may contact their supervisor or reach out to Pixelle’s Human Resources team.

  4. Will customer orders be affected?

    Pixelle is working closely with customers to ensure a smooth transition. In many cases, production will be shifted to the Spring Grove and Fremont facilities. Customers with questions should reach out to their Pixelle sales representative.

  5. Is the Stevens Point mill impacted?

    The closure of the Chillicothe Mill does not affect operations at Stevens Point.

  6. How should media inquiries be handled?

    All media inquiries should be directed to Pixelle’s public relations agency:

    Amanda Peterson Martin
    Director of Public Relations, GAVIN
    apmartin@gavinadv.com


Employee Resources

Pixelle understands the impact of this transition on our employees and their families. We are committed to supporting affected individuals by providing resources such as job placement assistance, transition support, and engagement with union leadership where applicable.

All employees have received individualized communication outlining next steps. Additional resources are being provided internally and can be accessed through Pixelle’s Human Resources team.


Customer Support and Product Transition

Pixelle remains committed to providing reliable service and high-quality paper products to our customers.

Our teams are working directly with customers to manage any potential impact as a result of the closure of the mill in Chillicothe, Ohio. For accounts where changes are necessary, our sales and customer service teams are providing support and guidance to ensure continuity and minimize disruption.

For customer assistance:

  • Customer Service: CustomerService@pixelle.com | 1-800-458-6323
  • Sales Representatives: Contact your designated representative.